VINTAGES PROGRAMS

What are the programs and how do I order from them?

These programs are available by clicking on these tabs.
These are programs that VINTAGES created are to make available these premium products.

CLASSICS COLLECTION

The VINTAGES Classics Collection offers the highest quality in fine wines and premium spirits from the best producers and regions in the world. For each edition, VINTAGES' buyers seek for products that meet our rigorous standards of excellence from the most prestigious, sought-after estates and producers in the world. This program will be offered monthly with a special release date and time in which you may order on a first-come first-serve basis. Some product may be limited and offered through random selection. If this should occur, a deadline date and time for orders to be submitted by will be publicized.

How to Order

Submit your order by clicking on the Classics Collection tab at the top of the page and make payments online using VINTAGES SHOP ONLINE. Sign up for your VINTAGES SHOP ONLINE account at vintagesshoponline.com. You will need to provide your customer number, which may be obtained by calling 416-365-5900 or toll-free 1-800-668-5226. Your order will be confirmed by e-mail.

Please note: For highly limited products, we may request that orders for these items are placed by a specified deadline date and time, which will be posted online. Orders placed before the deadline will be randomly allocated. Otherwise, products will be offered on a first-come first-serve basis and the ordering start date and time will be posted online.

CLASSICS COLLECTION Order Step-By-Step

  1. Click on the Classics Collection tab on the top of the page.
  2. Select the Classics offer.
  3. Enter the quantity you are requesting in the box beside the items of interest.
  4. Click ADD TO CART.
  5. Click PROCEED to go to Your Shopping Cart page or click on CLOSE WINDOW to return to shopping.
  6. Refer to CHECKOUT STEPS for further details on ordering.
    Please note: An allocated order will not require payment until the order has been confirmed. After an allocation you will receive an e-mail confirmation requesting store and payment information for the items allocated to your order. A final receipt will be sent to you once the order has been picked for delivery.

Phone

If you choose to order limited quantity items that require allocation, submit your order before the deadline by calling 416-365-5900 or toll free 1-800-668-5226, Monday to Friday, 8:30am to 6pm, and Saturday, 9am to 6pm, except holidays. If ordering product on a first-come first-serve basis you may call on the date and time published for that particular Classics release. You will receive a telephone call confirming your order.

Phone orders are filled on a first-come, first-served basis.

Important Payment Information Per-Customer Limits

We strive to secure enough stock to satisfy all customer orders, but regret that sometimes customer demand may exceed supply. In order to distribute products equitably among customer orders, any over-sold products in this offer are subject to per-customer limits.

Payment Note

To ensure adherence to per-customer limits and maximize distribution of limited products to our customers, individual credit cards may only be applied to one order.

Prices are subject to change without notice.

Delivery

Upon confirmation and payment of your order, please allow 2-6 weeks for delivery to the LCBO store of your choice. A store representative will contact you when your order is ready for pick up. Please take your final receipt as proof of purchase and valid identification to the store upon pick up. Orders must be picked up within 30 days of notification.

BORDEAUX FUTURES

VINTAGES has a long tradition of offering the very best of each Bordeaux vintage. We have been extremely selective in what we purchased this year and believe the 2012 Bordeaux Futures Collection presents quality and value in all categories. The top wines are expensive and in short supply. But there is something in our offer for everyone, including those who are participating in Futures for the first time.

How to Order

Submit your order by clicking on the Bordeaux Futures tab at the top of the page and make payments online using VINTAGES SHOP ONLINE. Sign up for your VINTAGES SHOP ONLINE account at vintagesshoponline.com. You will need to provide your customer number, which may be obtained by calling 416-365-5900 or toll-free 1-800-668-5226. Your order will be confirmed by e-mail.

Please note that for highly limited products, we may request that orders for these items are placed by a specified deadline date and time, which will be posted online. Orders placed before the deadline will be randomly allocated. Otherwise, products will be offered on a first-come first-serve basis, and the ordering start date and time will be posted online.

BORDEAUX FUTURES Order Step-By-Step

  1. Click on the Bordeaux Futures tab on the top of the page.
  2. Select the Bordeaux Future Offer you will be ordering from.
  3. Enter the quantity you are requesting in the box beside the items of interest.
  4. Click ADD TO CART.
  5. Click PROCEED to go to Your Shopping Cart page or click on CLOSE WINDOW to return to shopping.
  6. Refer to CHECKOUT STEPS for further details on ordering.
    Please note: An allocated order will not require payment until the order has been confirmed. After an allocation you will receive an e-mail confirmation requesting a 25% non-refundable deposit for the items allocated to your order. You will be notified when products arrive for delivery. A final receipt will be sent to you once the order has been picked for delivery.

Phone

If you choose to order limited quantity items that require allocation, submit your order before the deadline by calling 416-365-5900 or toll free 1-800-668-5226, Monday to Friday, 8:30am to 6pm, and Saturday, 9am to 6pm, except holidays. If ordering product on a first-come first-serve basis, you may call on the date and time published for The Bordeaux Futures release. You will receive a telephone call confirming your order.

Remember, not all products will be available by the time telephone ordering begins. Phone orders are filled on a first-come, first-served basis.

Payment

VINTAGES requires a 25% non-refundable/non-transferable deposit of your total purchase at the time of order placement. Payment can be made by VISA, MasterCard or American Express. If you collect AIR MILES®, please have your number ready. We will only process orders where complete credit card information is provided.

VINTAGES will send you a certificate of purchase as proof of payment. Please keep this receipt for reference. The 2011 Bordeaux Futures wines are expected to begin arriving at our warehouse in spring 2014, and will ship throughout the year as they arrive. Bordeaux Futures 2012 are expected to begin arriving in spring 2015. You will be invoiced for the balance of your order when the wines have arrived and are ready to ship.

Delivery

Bordeaux Futures product will be shipped 3 years from the Vintage date being purchased.

Example, if you purchase the 2011 Vintage this product will be delivered in 2014. VINTAGES will contact you in writing when your order is ready to ship beginning in spring 2014. VINTAGES will ship your order, free of charge, to the LCBO or VINTAGES store of your choice.

Please note that we do not ship outside of the province of Ontario.

SPECIAL OFFERS

VINTAGES offers many opportunities to taste and buy premium products through limited-time offers and online access to wines and spirits not available in our stores.

How to Order

Please note that ordering, payment, and delivery times may vary for each Special Offer. For details, choose a specific Special Offer of your interest by clicking on the Special Offers tab on the top of the page for VINTAGES SHOP ONLINE.

Submit your order by clicking on the Special Offers tab at the top of the page and make payments online using VINTAGES SHOP ONLINE. Sign up for your VINTAGES SHOP ONLINE account at vintagesshoponline.com. You will need to provide your customer number, which may be obtained by calling 416-365-5900 or toll-free 1-800-668-5226.

SPECIAL OFFERS Order Step-By-Step

  1. Click on the Special Offers tab on the top of the page.
  2. Select the Special Offer you will be ordering from.
  3. Enter the quantity you are requesting in the box beside the items of interest.
  4. Click ADD TO CART.
  5. Click PROCEED to go to Your Shopping Cart page or click on CLOSE WINDOW to return to shopping.
  6. Refer to CHECKOUT STEPS for further details on ordering.

Phone

Call VINTAGES at 416-365-5900 or toll-free at 1-800-668-5226 (Monday to Friday, 8:30am-6pm, Saturday 9am-6pm, except holidays).

Payment

Please see Special Offer details. VINTAGES may require full payment if product is deliverable now, or if it is a future delivery VINTAGES requires a 25% non-refundable/non-transferable deposit of your total purchase at the time of order placement. Payment can be made by VISA, MasterCard or American Express. If you collect AIR MILES®, please have your number ready. We will only process orders where complete credit card information is provided. VINTAGES will send you a certificate of purchase as proof of payment. Please keep this receipt for reference.

EVENT TICKETS

VINTAGES hosts a variety of tasting events throughout the year, featuring famous brands, wineries to watch and legendary winemakers. These events range from casual, to educational, to formal, and include large walk-around tastings, structured tastings and dinners with winemakers. Customers can buy exclusive event-only wines and spirits on-site.

Note: The Event Tickets are not available for purchase on a Licensee account. These tickets are not subject to licensee discounts.

How to Order

Submit your order for Event Tickets by clicking on the Event Tickets tab at the top of the page and make payments online using VINTAGES SHOP ONLINE. Sign up for your VINTAGES SHOP ONLINE account at vintagesshoponline.com. You will need to provide your customer number, which may be obtained by calling 416-365-5900 or toll-free 1-800-668-5226. A confirmation and tickets can be printed once purchased.

EVENT TICKETS Order Step-By-Step

  1. Click on the Event Tickets tab on the top of the page.
  2. Select the Event you would like to attend
  3. Enter the quantity of tickets you are requesting in the box
  4. Click on ADD TO CART.
  5. Click PROCEED to go to Your Shopping Cart page. You may add any additional Special Instructions, such as dietary restrictions for a dinner event.
  6. Or click on CLOSE WINDOW to return to shopping.
  7. Refer to CHECKOUT STEPS for further details on ordering.

Phone

Call VINTAGES at 416-365-5900 or toll-free at 1-800-668-5226 (Monday to Friday, 8:30am-6pm, Saturday 9am-6pm, except holidays).

If an event is sold out, you may choose to be added to a WAIT LIST if the event has a wait list option. You will be notified if tickets become available.

Payment

VINTAGES will require full payment at time of ticket purchase. Tickets are non-refundable.

Print tickets

Event tickets can be printed at time of ordering. You may also print tickets by accessing your order history and printing the tickets from the original order.

Please keep these tickets secure as we are not responsible for lost or unapproved duplication of tickets.

BIN ENDS

What are Bin Ends?

Bin Ends are previously released products that have been discounted to clear out remaining stock. These Items are ready to ship and require full payment at time of ordering. These items can be viewed by clicking on the Bin Ends tab or by selecting the Bin Ends option in the Advanced Search. There is no set schedule for products being moved to this section. The same purchasing processes apply. Customers should bookmark this page and check often.

MULTIPLE ORDERS

Placing Multiple Orders?

Any additional orders placed for an existing order from the same program will be merged into one order as long as the first order placed has not already been shipped.

You may order from several programs at once. Each order will be assigned a separate order number and may have different delivery time frames. Once orders are ready for delivery, you will be notified.

Payment for Multiple Orders?

If placing multiple orders, you will see a breakdown of each Order Total. At the bottom of the page, you will see a Cart Total. The Cart Total includes the amount Payable Today from each order combined. The credit card will only need to be supplied once, however, the system will place a charge through for each order separately. Once payment is submitted you will see the credit card information details at the bottom of the Order Confirmation page. This will be reflected in your credit card statement.

Example: Order Totals for 2 orders are $65.00 and $200.00. The Cart Total will be $265.00. This amount is payable today, and you submit the payment once. On your credit card statement, you will see two charges for both Order Totals, not one charge for the Cart Total.

Multiple Deliveries of an Order?

For programs, such as Bordeaux Futures, we will ship your order throughout the year of arrival as product arrives in our warehouse. This may result in one order being delivered in multiple stages / waves. Should this occur, each delivery will be assigned a different order number, very similar to the order number assigned when the order was originally placed. You will be notified when an order is ready for delivery.

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